Utility Billing

Determine Water Pressure and Fire Flow

Contractors and developers looking interested in fire system designs, construction, and irrigation need to contact Permit Services for water pressure information.  The Application for Fire Flow or Water/Sewer Availability (WSA Form) is handled by Community Development.

Current News - Utility Billing Payment Support

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Create an Online Services Account

Watch the video below to create an account or click here for written instructions (opens in a new tab).

Link Additional Accounts

If you are a customer with multiple properties you own or manage, click here to link additional accounts.

Set Up Online Bill Pay

Watch the video below to set up online bill pay or click here for written instructions (opens in a new tab).

Billing Information

To disconnect or reconnect service, call Utility Billing at 425-806-6881 or email us.

Governor Inslee has issued Proclamation 20-23, pertaining to Utility Ratepayer Assistance and Preservation of Essential Services. City of Bothell is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements. If you are having difficulties making your payment, please call (425) 806-6881 and press 2 to discuss a payment arrangement planThis Proclamation does not relieve customers from the obligation to pay for utility services. EFFECTIVE SEPTEMBER 30, 2021: Proclamation 20-23 moratorium on water disconnection and late fees expired. 

Community resources to assist with utility payments

COVID-19 Financial Resources


King County COVID-19 Resource Guide

Catholic Community Services206-328-5696
Salvation Army (Bellevue)425-452-7300
St. Vincent de Paul206-767-6449
Bellevue LifeSpring425-451-1175
Lutheran Community Services Northwest206-694-5700
Local Income Home Energy Assistance Program (LIHEAP)202-401-9351 

We also offer discounted rates for qualifying low-income residents who are at least 62 years old.  

Water Usage

If you’re interested in how much water you are using on a daily basis, or if you want to find out if you have a leak, learn how to read your water meter.

Saving Water Partnership: Visit this site for water conservation tools and possible rebates on your water saving projects: www.savingwater.org

Forms for common service requests

Change of Ownership Requests

Leak Adjustment Request

Payment Arrangements


Tap and Connect to City Water or Sewer Request

Temporary Water Turn On/Off Request