Water/Sewer Service Provider
Find your local water/sewer provider from the list of water/sewer providers.
City of Bothell issues utility bills every two months. In response to COVID-19, all city buildings are closed to the general public and we are not accepting in-person bill payments at this time. You can pay by mail, online, or by phone.
We understand that many of our business and residential customers are impacted by COVID-19. We are not charging late fees or shutting off service this month. However, you may receive a past due notice in the mail. If you are having difficulties making your payment, please call (425) 806-6881 and press 2 to discuss a payment arrangement plan. We also offer discounted rates for qualifying low-income residents who are at least 62 years old.
If you’re interested in how much water you are using on a daily basis, or if you want to find out if you have a leak, learn how to read your water meter.
Community resources to assist with utility payments
|Catholic Community Services||206-328-5696|
|Salvation Army (Bellevue)||425-452-7300|
|St. Vincent de Paul||206-767-6449|
|Lutheran Community Services Northwest||206-694-5700|
|Local Income Home Energy Assistance Program (LIHEAP)||202-401-9351|
Utility Billing has some educational videos with tips and tricks for the new enhanced Utility Billing System.
A list of forms available for reduced rates or common service requests.
- Final Utility Bill Request (new form)
- Low-Income Senior Citizen Discount Application for water/sewer, gas, or garbage rates (new form)
- Utility Tax Rebate (new form)
- Leak Adjustment Request Form (PDF) to request a leak adjustment credit on your bill. Completion of the form does not guarantee a credit.
Change of Ownership Requests
To request connection to the City of Bothell water/sewer services, you must complete the Tap and Connect form.