Utility Billing

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New Utility Billing System

City of Bothell Water & Sewer services is in the process of moving to a new utility billing system. More information is available on our FAQ page.

How to Videos

Utility Billing has some educational videos with tips and tricks for the new enhanced Utility Billing System.


City of Bothell issues utility bills every two months. You can pay by mail, in person at City Hall, or by phone. We offer discounted rates for qualifying low-income residents who are at least 62 years old.

Payment Options

Check payments

Mail your check to the Utility Billing mailing address:
18415 - 101st Ave. NE
Bothell, WA  98011

Make the check payable to "City of Bothell" and include your Account-CustomerID number on the memo line.

In-person payments

Make cash, check, and credit card payments in person at:
Bothell City Hall
18415 101st Ave. NE
Bothell, WA  98011

Monday through Friday between 8 a.m. and 5 p.m.

After-hours drop box payments

Drop off your payment in City Hall's dropbox on the north side of the building.

Phone payments 

Use your credit or debit card to pay by phone during regular business hours by calling 425-806-6881.

Bank bill-payer payments

We also accept payments from your bank’s bill-payer service. Please remember to list your full 7-digit customer number when making your payment. Address bill-payer payments to the Utility Billing mailing address:

18415 - 101st Ave. NE
Bothell, WA  98011 

Depending on your bill-payer service, it may take up to seven days for the City to receive your payment. We post the payment upon receipt.