Snow and Ice

Be prepared for winter weather

Check out winter weather safety tips and winter pet care tips to make sure you're prepared. Learn about how we prepare for snow and ice.

Snow plowing

Crews focus on priority clearing routes based on needs like traffic volume, transit, and school bus routes. Crews work closely with the Fire and Police departments to make sure that emergency routes are clear and accessible. You can find a map of priority routes at

To report a road that needs clearing of snow and ice, submit a Customer Action Request. Please note that work requests for road plowing will be recorded, but will not impact the priority listing during snow and ice events. Additionally, the road priority list does not change based on public calls requesting service, and multiple requests for service will not increase the priority of the response.  

Waste collection

Waste haulers typically decide early in the morning whether they will modify schedules due to weather. Check Recology's website and social media for updates.

Help prevent flooding by keeping storm drains clear

During snowy weather, storm drains need your help to function as they’re supposed to. Leaving them covered with snow, ice, and other debris means there’s no place for rain and melting snow to go, so it could pool up or cause flooding.

  • Do not block storm drains with snow shoveled from your driveway.
  • If a storm drain is blocked, use a shovel to clear the top of the grate, and break up and remove any built-up ice if it’s safe to do so.
  • NEVER remove a storm drain lid or attempt to clean a drain located in a busy street.
  • Do not wade into the water when you are unsure of the depth.

Who to call for help

Emergencies (life/safety)

Dial 9-1-1

Public Works (report flooding culverts, etc.)

425-488-0118, option 1

If after-hours, call 24/7 non-emergency at 


Be safe

If you see "Street Closed" signs or barricades on the road, do NOT drive, bike or walk around or through them. They are there for your safety. If water is covering a road and it looks unsafe (even if no signs are up), use alternative routes.

Report power outages to your local utility provider

Puget Sound Energy

Snohomish County PUD

Do not call 911 to report power outages

What to do in the event of a power outage?

Have your disaster kits ready. Keep fridges and freezers closed, and disconnect all appliances and electronics from outlets. 

Avoid carbon monoxide poisoning: Use generators outdoors in well-ventilated areas. Never use barbecues or grills indoors, including garages, and do not warm your home with ovens or gas stoves. Remember to check on your neighbors if it is safe to do so. 

How to stay warm during a power outage?

Wear extra layers of clothing, have blankets readily available and congregate in a single room to maintain heat. If safe, go to an alternate location such as a relative’s home for heat. If you are able to heat your home, stay safe by keeping burnable objects at least three feet away from heat sources.