Show All Answers

1. How do I report a drainage issue?

Submit an online form to tell us about your drainage concern. When we receive a report about a drainage issue, we inspect the location thoroughly and promptly* to help resolve any issues to the best of our ability. 

*City staff will receive and review your online submission only during business hours (Monday - Friday between 8 a.m. and 5 p.m.). If you feel your issue is an emergency, please call 425-806-6750 or 911.

2. How do I report a spill or illicit discharge?

Depending on the circumstance of the spill, you can either call the Spill Hotline at 425-806-6750 or report a spill using our online form. The Spill Hotline is answered 24/7, but we only receive and review online submissions during regular business hours. Learn which reporting method to use.  

3. Who do I contact if my storm system needs maintenance or repairs?

If City of Bothell staff notified you that your storm system needs maintenance and/or repairs, whether after an urgent response or through a routine inspection, you may need to hire a contractor to do the work. Here is some information about drainage system maintenance service contractors with a current City of Bothell business license that permits them to perform services within Bothell's city limits. We update this list every August. City of Bothell has no affiliation with the contractors and does not guarantee quality of service or otherwise endorse any of the contractors. 

Labor & Industries offers helpful tips about hiring a contractor.

4. Who do I call if my property is flooding?

Call 425-488-0118 during business hours, or 911 if the issue is after hours and/or an emergency.